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About
MonCasierFrais

Discover our commitment to quality, innovation, and supporting the local producers who supply the fresh products sold through our vending lockers.
MonCasierFrais.fr chilled vending lockers

MonCasierFrais: Our values

The pillars of the MonCasierFrais culture

  • Supporting local producers

    by offering innovative, accessible vending solutions that keep every product fresh and guarantee its quality, from the producer's stall all the way to the customer.

  • Making self-service selling easy

    through smart, chilled vending lockers that simplify day-to-day management for our partners and keep fresh products available to customers around the clock.

  • Bringing new solutions to market

    to rethink how fresh products reach customers, combining advanced vending technology with a solution that stays accessible for producers of every size.

Our story

The MonCasierFrais story

MonCasierFrais is a French company founded in 2022 by three people: Nicolas Drique, already a chilled locker operator with La Clayette who had run into the limits of existing solutions; Gabriel Hunold, who joined the adventure to build a more efficient and more affordable solution; and Antoine Crouillebois, who has developed the software from day one. The company is based in Aouste-sur-Sye, in the Drôme, and fully embraces the short supply chain approach it champions alongside its partner producers.

The MonCasierFrais.fr team

How does the delivery of your locker work?

Warranty & services

Our commitments

Contact us
What warranty comes with my lockers?
Every locker comes with a full 24-month warranty covering both parts and labour. The only exceptions are minor fixes that take just a few minutes and that you can handle yourself, which saves you from waiting on a visit from our team. For anything else, our support team is on hand to carry out repairs or replace faulty components.
How can I track the status of my products inside the lockers?
You can track your products by logging into your MonCasierFrais seller application at vendeur.moncasierfrais.fr

FAQ

How much do MonCasierFrais.fr refrigerated lockers cost?

For 24 refrigerated lockers and an ordering kiosk, expect a little under €17,000 excl. VAT to buy, including installation, training and commissioning, excluding delivery. You can also choose a lease with purchase option, from €370/month excl. VAT over 60 months, or a simple rental, from €1,500 excl. VAT then €389/month excl. VAT. All our plans are detailed on the Financing page.

Are there hidden fees or a commission on my sales?

No. MonCasierFrais.fr takes no commission on your revenue: the PAX IM30 payment terminal is connected directly to your bank, so only your bank's fee applies. The only recurring cost charged by MonCasierFrais.fr is the €39/month excl. VAT software subscription, which includes 24/7 customer support and updates every 2 to 3 weeks. You set your own prices and receive your sales directly.

How long between ordering and installation?

Allow 8 to 12 weeks on average between your order and commissioning. Installations with customisation (colours, specific requests) can take up to 16 weeks. Once the quote is approved and the deposit paid, we build and configure your installation, then agree the delivery date with you. On the day, our team installs the lockers, commissions them and trains you to use them.

How is the temperature of the lockers monitored?

Every MonCasierFrais.fr cabinet has a temperature probe: the temperature is measured continuously and logged every 15 minutes. You can check it and change the set point remotely from the seller app. If the temperature drifts from the set point, you receive a real-time alert by email or SMS. The reading history is kept for your HACCP traceability.

Do the lockers keep the right temperature in both summer and winter?

Yes. MonCasierFrais.fr lockers keep 2 °C inside with outside temperatures from -20 to 40 °C. In winter, a heating element inside the cabinet switches on when the outside temperature drops below zero, to hold the set temperature. Each cabinet has its own cooling unit, placed at the bottom to draw in the coolest air, and every door is insulated with 18 mm double glazing. A heating element around each glass pane prevents condensation, so products stay visible and dry.

How do you guarantee the hygiene of the lockers?

MonCasierFrais.fr lockers are made of 304 stainless steel, a smooth, non-porous material that is easy to clean, or 316 stainless steel for seaside sites. Cooling is continuous and monitored, the heated glass prevents condensation, and the software tracks the use-by date of every product (alerts, automatic promotions, FIFO rotation) so that products nearing their date are removed in time. For sealed products (trays, vacuum-packed goods), the lockers need almost no maintenance. For unpackaged products, regular cleaning is enough: no water is sprayed into a locker, it is wiped with a damp soapy sponge, rinsed with a sponge, then treated with a food-grade disinfectant.

How reliable are MonCasierFrais.fr refrigerated lockers?

Breakdowns are rare, because reliability drives the whole design of MonCasierFrais.fr refrigerated lockers. Each cabinet is run by our own electronic boards, with a minimum of components, so a minimum of parts that can fail. Cooling comes from an independent unit in each cabinet, fitted with a compressor from SECOP, the German manufacturer known for robust, long-lasting compressors: an issue on one cabinet does not affect the others. Built-in sensors continuously monitor how each cabinet is running, which enables preventive and predictive maintenance: wear is spotted and dealt with before it causes a breakdown. Every installation can also be fully controlled remotely, so most incidents are fixed through software within minutes, with no site visit. The equipment is under a 24-month warranty, parts and labour.

What are your customer support hours?

Our support team is reachable 24/7, public holidays included, and support is included in your subscription. Software issues are solved remotely in real time; for a hardware issue, simple replacement parts (a lock, for example) are sent by express delivery within 24 hours so you can swap them yourself in a few minutes, with no need to wait for a visit; for heavier repairs, a technician comes out anywhere in France within 72 hours. Our equipment is built to be especially reliable, which is what lets us offer this level of service.

What should I do if a customer calls because they received the wrong item (a picking error)?

You can control all of your lockers remotely, in real time. Just take out your phone, select a different locker to open, and open it. It's that simple.

How much electricity do refrigerated lockers use?

Allow around €50 of electricity per month on average for one MonCasierFrais.fr refrigerated locker cabinet, based on our measurements of a cabinet installed in an air-conditioned kiosk in Paris. Consumption depends above all on the season: very low in winter, when the outside air helps keep things cold, it rises in summer, when the cooling unit works harder. Location, sun exposure and the set temperature also make it vary. The 18 mm double glazing and the bottom-mounted cooling unit, which draws in the coolest air, keep consumption down. Our simulator includes it in your profitability estimate.

How long does it take for refrigerated lockers to pay for themselves?

On average, our customers recoup the purchase of their MonCasierFrais.fr refrigerated lockers in 6 months to 2 years. The best-performing points of sale do it in just 2 months. The payback time depends mainly on the location, the number of sales per day and the margin made on each locker. To estimate yours, our profitability simulator calculates your profit from your own figures.

Who already uses MonCasierFrais.fr lockers?

More than 150 customers run our lockers today: market gardeners, butchers, cheesemakers, oyster farmers, bakers and pastry chefs, and caterers. Read their stories and our latest installations on our blog.

Where is my data stored?

Your data is stored in France.
We use OVHcloud for all of our data storage services.

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MonCasierFrais.fr - Customer Reviews

Join our happy customers

Discover what our partners (farmers, market gardeners, retailers and local authorities) have to say about our solutions:
I have two MonCasierFrais.fr installations, and I am very satisfied! It is simple, intuitive, and fast to use for both the customer and the operator. The refrigeration is top-notch, and the service is always impeccable. I recommend MonCasierFrais.fr to anyone looking for a reliable and practical solution for distributing their products. An excellent experience so far! 👍🍏🥕❄️
Christian, a satisfied customerChristianLocker operator in the Orléans area
MonCasierFrais.fr installations are truly top-notch, reliable, and incredibly easy to use. And the icing on the cake is a very responsive team, available 7 days a week. In short, pure happiness 🥰
A satisfied MonCasierFrais.fr customerAngéliqueShort-supply chain produce vendor in the Loiret region
A high-quality interface that keeps improving based on our requests and feedback, what a pleasure!
GauthierVegetable and local produce vendor in the Paris region