About
MonCasierFrais
Discover our commitment to quality, innovation, and supporting the local producers who supply the fresh products sold through our vending lockers.
MonCasierFrais: Our values
The Pillars of the MonCasierFrais culture
Supporting local producers
by offering innovative, accessible vending solutions that keep every product fresh and guarantee its quality, from the producer's stall all the way to the customer.
Making self-service selling easy
through smart, chilled vending lockers that simplify day-to-day management for our partners and keep fresh products available to customers around the clock.
Bringing new solutions to market
to rethink how fresh products reach customers, combining advanced vending technology with a solution that stays accessible for producers of every size.
Notre histoire
L'histoire de MonCasierFrais
MonCasierFrais est né en 2022, fondé par trois personnes : Nicolas Drique, déjà exploitant de casiers réfrigérés avec La Clayette et confronté aux limites des solutions existantes, Gabriel Hunold, qui a décidé de se lancer dans l'aventure pour créer une solution plus performante et plus abordable, et Antoine Crouillebois, qui a développé le logiciel dès le départ. L'entreprise est basée à Valence, dans la Drôme.
What warranty comes with my lockers?
Every locker comes with a full 24-month warranty covering both parts and labour. The only exceptions are minor fixes that take just a few minutes and that you can handle yourself, which saves you from waiting on a visit from our team. For anything else, our support team is on hand to carry out repairs or replace faulty components.
How can I track the status of my products inside the lockers?
You can track your products by logging into your MonCasierFrais seller application at https://vendeur.moncasierfrais.fr/
FAQ
What should I do if a customer calls because they received the wrong item (a picking error)?
You can control all of your lockers remotely, in real time. Just take out your phone, select a different locker to open, and open it. It's that simple.
How long does it take to recoup the cost of my installation?
On average, operators recoup the cost of their equipment somewhere between 6 months and 2 years.
What are your customer support hours?
Our support team is reachable 7 days a week, from 8am to 8pm. Our equipment is built to be especially reliable, which is what lets us offer this level of service.
Where is my data stored?
Your data is stored in France.
We use OVHcloud for all of our data storage services.
Order your Casier Frais
Offer your customers the best shopping experience for their fresh products and boost your revenue!
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How does delivery of your locker work?
MonCasierFrais.fr - Customer Reviews
Join our happy customers
Discover what our partners—farmers, market gardeners, retailers, and local authorities—have to say about our solutions:
Angélique
Short-supply chain produce vendor in the Loiret region
"MonCasierFrais.fr installations are truly top-notch, reliable, and incredibly easy to use. And the icing on the cake is a very responsive team, available 7 days a week—in short, pure happiness 🥰"
Gauthier
Vegetable and local produce vendor in the Paris region
"A high-quality interface that keeps improving based on our requests and feedback—what a pleasure!"
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Vending lockers designed by operators, built for performance, powered by digital tools
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